The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

• Return Policy
• Your satisfaction is very important to us. Please call our Customer Service number at : 415-867-5547 if you have any questions or email us at sequoiaandgita@gmail.com

  EXCHANGES -- May be made by returning your item PLUS $10.00 CASH *we do not accept checks* plus $3.00 per additional item. These costs cover re-sending your items. Send the exchange item(s) and cash to S&G CLOTHING EXCHANGES, 2496 SUTTER ST, SAN FRANCISCO, CA, 94115. Please enclose your invoice & a note with your Name, Shopping Cart ID, your mailing address, your phone number, and your top three exchange choices.

  RETURNS -- Are allowed for DAMAGED items only. In the event that you receive an item you believe to be damaged, please call our customer support number at : 415-867-5547 or email us at sequoiaandgita@gmail.com

  RETURNS can be addressed to S&G CLOTHING RETURNS, 2496 SUTTER ST, SAN FRANCISCO, CA, 94115. Please enclose your invoice & a note with your Name, Shopping Cart ID, your mailing address, and your phone number.

  CANCELLATIONS -- To cancel an order you have placed with S&G Clothing, you must contact customer support by email sequoiaandgita@gmail.com or by phone 415-867-5547. Every effort will be made to accommodate the cancellation of your order as long as it has not yet shipped. When contacting customer support to cancel an order, please be ready to provide your name, the order number, and your contact information.

  Please note that if the item has shipped, the order cannot be canceled. In this case, you can request to EXCHANGE the item. For EXCHANGES, see our EXCHANGE Policy as listed above.

  SHIPPING POLICY -- All items indicated to be in ­stock are shipped on the following business day.

  A confirmation email is sent once the item leaves our warehouse. This email will not only confirm that the item has left our warehouse, but will also provide the UPS tracking number for your item along with an estimated delivery date (according to UPS, and based on the shipping method you selected).

  SPECIAL ORDERS -- All special orders will be delivered within 6-8 weeks of the order. Once construction has begun, special orders cannot be CANCELED. EXCHANGES are allowed for damaged items only. Because special order items are made specifically for you, you cannot EXCHANGE or RETURN the item unless the item is damaged.

  IMPORTANT: As inventory fluctuates hourly, an item indicated as ?in­ stock? when you place your order may, in fact, be out ­of ­stock. In this event, we make every effort to contact you by email immediately to notify you that your order will be placed on backorder. The email will also provide you with information on how to cancel the order if you would prefer not to wait for the item to be in stock again.

  Our Commitment To Privacy

  Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

  The Information We Collect:

  This notice applies to all information collected or submitted on the S&G Clothing website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

  Name

  Address

  Email address

  Phone number

  Credit/Debit Card Information

  (etc.)

  On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

  Name

  Address

  Phone Number

  (etc.)

  The Way We Use Information:

  We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

  We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

  We use return email addresses to answer the email we receive. Such addresses are not shared with outside parties.

  You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

  We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

  Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

  Our Commitment To Data Security

  To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

  Our Commitment To Children's Privacy:

  Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

  How You Can Access Or Correct Your Information

  You can access all your personally identifiable information that we collect online and maintain by editing your shopping cart login. We use this procedure to better safeguard your information.

  You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

  To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

  How To Contact Us

  Should you have other questions or concerns about these privacy policies, please call us at 415-867-5547 or send us an email at sequoiaandgita@gmail.com.

  REFUNDS -- Refunds can be received up to 10 days after receiving the item. You must contact us within 10 days or else you will be unable to receive your refund even if you have a valid reason. Contact us at 415-867-5547 or sequoiaandgita@gmail.com

  The only instance where refunds will be granted is in the event that a product is damaged. The customer must send the item back to our warehouse where we will confirm the item is in fact damaged. Once we have confirmed the damage, please allow 2 weeks for money to post back to your account.

  If an item is the wrong size it will be classified as an EXCHANGE and not a REFUND.